At PECU, we’re here to help. Have questions about your account, our products, or anything else? Reach out anytime! We offer plenty of ways to get in touch. 

Mail
PO Box 2205
Austin, Texas 78768-2205

Phone

  • Local: (512) 474-1955
  • Tollfree: (800) 772-1955

Fax
(512) 474-2731

Email
[email protected]

Report Lost or Stolen Card

To report a card lost/stolen or for assistance with a declined card transaction, please call (512) 474-1955 or (800) 772-1955. If you wish to speak to someone in Financial Services, please call (512) 474-1955 option 3 during normal business hours M-F from 9:00 AM to 5:00 PM CT.